The SDS Group is committed to ensuring that your privacy is protected. This Privacy Policy explains how we collect and use any Personal Information you provide to us, and how we safeguard the privacy of such information.

We want you to know that we respect the privacy of every user who visits the web site and every user who makes an enquiry through the web site. We set out below what information we learn about you when you visit the web site, what we do with that information, and how you can change the information we have.

The Information We Collect

The only information this web site collects is the information you enter into our contact form. By entering details into these forms you are agreeing to our policies and allowing The SDS Group and its partners to use that information to the level that UK law allows. All users of this web site must agree to our Terms and Conditions of Use and this Privacy Policy before using this web site. Our web site does make use of cookies for analytical purposes, but no personal identifiable information can be gleaned from them. You can read more about our cookie use here.

Disclosure of Information

We want you to feel free to use and explore our web site without worrying about whether your visit will generate unwanted sales or marketing activity such as junk mail or spam. The SDS Group complies with the Data Protection laws in the United Kingdom and furthermore to the GPDR as from 25 May 2018 (see below). We take all reasonable care to prevent any unauthorised access to and use of your personal data.

Our staff and those working for our agents and contractors maintain a responsibility to keep your Personal Information confidential and will only use it to offer relevant products and services related to your enquiry or order.

If you do not wish to receive information from the SDS Group or other companies within the SDS Group, or wish to delete Personal Information you have submitted through the web site, please send an email to us at We reserve the right to disclose personal data to any third party which has a legal right to request such information. If a third party acquires control or the business of the SDS Group, we may transfer personal data we then hold to that third party.

Security of Data

We will provide the same protections in respect of any electronic communications received from you as those employed in respect of information received by post and telephone.

Links to Other Web Sites

If you use a link on this web site to take you to another web site, your privacy will not be protected in accordance with this policy. You will need to check that web site's own privacy statement. We make no representations as to the accuracy or any other aspect of information contained in other web sites.

Consent and Changes to the Privacy Policy

By using this web site you consent to our collection and use of your Personal Information as stated above. We want you to be aware of the information we collect and how we use it at all times. If we need to change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site to draw your attention to any change. Continued use of the web site will signify that you agree to any such changes.

SDS Group GDPR Statement

The new General Data Protection Regulation came into effect in the UK on 25th May 2018. The new Regulation enhances the safeguards for individuals in the existing Data Protection Act which will also be replaced with a new UK Data Protection Bill in 2018.

SDS Group (of which SDS Mercury is a product) is committed to high standards of information security, privacy and transparency. We place a high priority on protecting and managing. The company complies with all applicable GDPR regulations, including as a data processor, while also working closely with our clients and partners to meet contractual obligations for our procedures, products and services.

The Regulation gives individuals the right to ask businesses for detailed information about how their Personally Identifiable Information (PII) is stored and processed. In the Regulation there is no distinction between personal data about individuals in their private, public or work roles.

1. Compliance

The SDS Group takes the security of information very seriously and has introduced systems to help ensure that it processes any PII securely and in accordance with all applicable regulatory and legislative requirements. This Policy sets out our objective of meeting these requirements in a logical method.

2. Websites and web-based applications

The SDS Group offer a range of web and web-based applications and as such the company is committed to providing technology solutions to support customers' GDPR obligations. Our IT infrastructure is rigorously and regularly SOAK & Stress tested for:

  • Security
  • Data Integrity
  • Performance
  • Control and Audit
  • Back-up and Resilience
  • Risk

We ensure that where clients' data which is sensitive, or falls within the parameters of the GDPR regulations, that only London UK Cloud based servers are used (this way we can guarantee that your data will never find its way onto a European, USA or Worldwide Cloud based set-up).

3. SDS and data we may hold

The SDS Group as a company holds very little relevant data. That which we do hold is not financial and only minimal personal data for archiving purposes (please see Data Protection Bill - GDPR Archiving Section - P138, part 6, para 26, section 1).

Any data that we do hold is on our private servers drives, and that is stored behind a secure SSL. This provides encrypted security. The SDS Group retains no rights of ownership of any data which we scan or process for our clients. All copyrights and proprietorships remain with our clients. Our clients can have all their data returned to them at requested without any penalty or forfeit.